Thank you for shopping with DreampetalGlam.com. We are committed to delivering your order promptly and efficiently. Please review our shipping policy below to understand our shipping procedures and timelines.
1. Shipping Timeframes
1.1 Processing Time
Orders are processed within 1-2 business days from the date of purchase. Please allow additional time during peak periods or for special promotions.
1.2 Shipping Time
Once processed, standard shipping typically takes 5-7 business days to reach you. Shipping times may vary based on your location and any potential delays with the carrier.
1.3 Expedited Shipping
If you require expedited shipping, please contact us directly at 638-337-3153 or email us at vibithawk@gmail.com to inquire about expedited options and associated costs.
2. Shipping Costs
2.1 Shipping Rates
Shipping costs are calculated based on the weight of your order, the shipping method chosen, and your delivery location. The shipping cost will be displayed at checkout before you complete your purchase.
2.2 Free Shipping
We may offer free standard shipping promotions from time to time. Details of such promotions will be provided on our Site or during checkout.
3. Delivery Locations
3.1 Domestic Shipping
We ship to all locations within India. If you are located in a remote area, additional shipping fees or longer delivery times may apply.
3.2 International Shipping
Currently, we do not offer international shipping. We may update this policy in the future to include international delivery options.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.
5. Shipping Issues
5.1 Missing or Delayed Shipments
If your shipment is delayed or missing, please contact us at 638-337-3153 or email us at [email address]. We will work with the carrier to resolve the issue as quickly as possible.
5.2 Damaged Items
If you receive a damaged or defective item, please contact us immediately. We may request photos of the damaged item and packaging to assist with resolving the issue and processing a replacement or refund.
6. Shipping Address
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
7. Changes to Your Order
If you need to make changes to your shipping address or order details after placing your order, please contact us as soon as possible. We cannot guarantee changes can be made once an order is in processing or has been shipped.
8. Contact Us
If you have any questions or concerns regarding our shipping policy or need assistance with your order, please contact us at:
DreampetalGlam.com
Phone: 638-337-3153
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